Outreach Medical Service Limited Recruitment for Customer Service Representative 2023– Outreach Medical Service Limited job company is currently going on for all interested and qualified candidates should kindly apply for the successful.
Outreach is a group of hospitals offering affordable care to women and children across Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki, Lagos
Employment Type: Full-time
- Bill prearation.
- Handle cash and HMO transactions.
- Effective communication with clients at every encounter.
- Ensure full understanding and management of client requirements and identification of further opportunities with the client.
- Proper documentation and handover of daily activities.
- Filling all registers and sending reports per shift.
- Monitoring and control of all office stationery.
- Administering Customer Service surveys to all clients.
- Ensuring excellent Patients’ Experience for all patients.
- Ensure smooth relationship between the hospital and other stakeholders in our eco system.
- Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.
- Document Management.
- Medical Records filing and management.
- Electronic medical records management.
- Appointment booking and management manually and electronically.
- Hospital billing and payment collection.
- Ensure welfare of all Patients.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.
Note: Only candidates who live in Lekki / Ajah environs should apply.