Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis.
We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
We are recruiting to fill the position below:
Job Title: Sales and Account Management Executive
Location: Lagos
Job type: Full-time
Job Summary
- The ideal candidate will be responsible for executing sales according to Purepay sales plan and in accordance with Interswitch Sales policy and procedures.
- He/she will comply with sales regulatory requirements, and report progress to Team Lead, Purepay Sales and Account Management.
Key Responsibilities
- Leverage sales tools and methods and deploy consistent communication channels with customers to enhance service delivery.
- Use data from a wide range of sources to analyse key themes, and identify trends of customers’ interests, direction & sales, and suggest changes to products and services accordingly.
- Contribute to the preparation of various data and analytics reports.
- Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks, and submit reports to Team Lead, Purepay Sales.
- Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to the Team Lead, Purepay Sales and ensuring that the customer receives an appropriate response.
- Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
- Deploy sales integration, and participate in communication with business partners, service providers and subsidiaries.
- Attend meetings led by Team Lead along with relevant stakeholders, and acquire client needs on sales processes and requirements.
- execute sales mitigation activities in line with communicated requirements.
- Build and maintain long-term relationships with contractors, clients, and consultants in sales ecosystem.
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and through participation in trade shows and conferences.
- Set clear objectives for each sales call or meeting, use standard materials to make a presentation to the customer and ask relevant questions to evaluate the customer’s level of interest.
Key Requirements
- Bachelor’s Degree in Business Administration, Sales and Marketing or any finance-related field.
- At least 3 years’ experience in sales to enable the job holder to deal with most situations and to advise others
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline
Not Specified.