United Bank for Africa Plc (UBA) is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply successfully.
United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:
Job Title: Team Member, Mobile Banking Services
Location: Lagos
Employment Type: Permanent
Job Summary
- To provide technical support for the Bank’s retail internet banking.
Job Responsibilities
- Develop policies and procedures for electronic banking processes to ensure compliance with established standards and regulations.
- Responsible for the bank’s cash management online products and services.
- Assist with the design and development of new online banking products
- Provide exceptional customer service and support of our Electronic Banking products and services.
- Provide support to consumers and business customers as well as retail department.
- Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.
- Oversee all electronic banking activities.
Qualifications and Requirements
- Candidates must have a minimum of a Bachelor’s Degree in any field, STEM courses preferably.
- Minimum of 2 years related experience.
- Must have knowledge of supporting internet banking applications, oversee electronic banking activities, and be able to reconcile electronic banking transactions.
Competencies
- Proficient in programming languages of SQL and basics of PLSQL, Python
- Good knowledge of some data mining skills and the meaning of ETL (Extract, Transform and Load) with some practical experience.
- Understanding the use of some Business Intelligence and Dashboard tools like Power BI, Tableau
- Microsoft Certification
- Analytics skills
- Swift Knowledge
- Interpersonal and Communication skills
Interested and qualified candidates should: Click here to apply online
Job Title: Product Marketing Partner
Location: Lagos
Employment Type: Permanent
Job Description
- Collaborate with internal and external stakeholders to create and execute marketing campaigns and outbound communication including messaging, product launches, and go-to-market strategies.
Job Responsibilities
- Be the expert on each respective product/channel target market.
- Know who they are, how they buy, and the criteria.
- Work closely with sales and product teams to develop product features, key messaging, and value proposition.
- Plan and participate in the launch of new services and products with the involvement of all necessary stakeholders.
- Work across several aspects of marketing – from branding and positioning to targeted outreach and strategy, go-to-market strategy, campaigns, advocacy, events, and communication.
- Create and execute innovative strategies and marketing plans that drive awareness, engagement, and product adoption.
- Leverage marketing insights to better understand our customers and represent the voice of the customer.
- Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships campaign reporting and analysis on a weekly, monthly, and quarterly basis.
Qualifications and Requirements
- Candidates must have a minimum of a Bachelor’s Degree.
- Having a Master’s Degree and/or professional qualification is an added advantage.
- Minimum of 3 years of relevant marketing/banking experience.
- Must have knowledge of product development and management.
- Must have demonstrable experience in developing and managing successful marketing and communications plans and/or materials.
Competencies
- Marketing, product/service development & management.
- Brand creation, management & rejuvenation.
- Insight generation.
- Product development & marketing processes.
- Experiential marketing
- Team & Individual behavioural dynamics.
- Written and verbal communications.
- Interpersonal/relationship management skills.
- Demonstrable experience in developing and managing successful marketing and communications plans and/or materials.
- Presentation skills.
- Organisation & coordination.
- Prudent budget management.
Interested and qualified candidates should: Click here to apply online
Job Title: Senior Swift Application Support
Location: Lagos
Employment Type: Permanent
Job Description
- To ensure continuous uninterrupted operation of Swift Support Application Enterprise wide within the frame of the agreed service levels through best practices.
Job Responsibilities
- Manage the deployment, monitoring, maintenance, upgrade, and support Swift Services Support, and associated hardware.
- Analyse existing operations and make recommendations for the improvement with regards to Capacity management / Service Improvement.
- Ensure timely understanding of any new software integration into company systems.
- Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
- Ensure smooth running and availability of 99.99 Swift Services Support 24 x 7×365.
- Manage assigned program components to deliver services in accordance with established objectives.
- Operate within established service level agreements with business units. IT asset management, including maintenance of component inventory and related documentation.
- Ensure proper understanding of documented Swift Services Support process/procedures and Configuration items
- Take necessary and prompt corrective actions to ensure the achievement of set objectives.
- To ensure continuous uninterrupted support of Swift Services Support Application Enterprise wide within the frame of the agreed service levels through best practices.
- Ensure business continuity and disaster recovery operations of Swift Services Support Application Enterprise wide and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.
- Apply proven communication and Service Management skills on issues related to the support of Swift Services Support Application Enterprise wide.
Qualifications and Requirements
- Candidates must have a minimum of a Bachelor’s Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information systems component
- Having a second Degree, Master’s Degree in any of these disciplines and/or technical certifications is an added advantage.
- Minimum requisite experience – 7 years relevant experience within a technology intensive environment.
- We are looking for a candidate with in-depth knowledge of good business continuity and disaster recovery operations of Swift Applications.
- Our ideal candidate must have extensive knowledge of supporting and managing Swift Applications with at least 7 years of related experience.
Competencies
- Application support
- IT operations
- Service level management
- Release and deployment
- Continuity management
- Technical specialism
- Supplier relationship management
- Emerging technology monitoring
- Interpersonal and communication skills
- IT & computer appreciation
- Analytical skill.
- Banking operations, policies and procedures.
Interested and qualified candidates should: Click here to apply online
What We Expect From You
- High degree of professional ethics, integrity, and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
- High sense of confidentiality and discreteness.
What You Should Expect From Us:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Application Closing Date
6th May, 2022.
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