Ikeja Electricity Distribution Company is the largest Nigerian power distribution company. IKEDC recruitment is ongoing , with this post you will see all the requirements and guide on how to apply for Ikeja Electricity Distribution Company Recruitment 2018/2019…. See all the first class information and update that will enable you to complete your IKEDC recruitment application form online.
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Three (3) Vacancies Available for Application in Ikeja Electricity Distribution Company (IKEDC) Recruitment 2018 Application
Job Title: Business Manager – Abule Egba Business Unit
Location: Lagos
Reporting To: Chief Executive Officer
Job Type: Full time
Role Purpose
Coordinate / direct the activities of IE Business Unit (including undertakings) to drive financial and operational performance
Responsibilities
- Coordinate / direct the activities of IE Business Unit (including undertakings) to drive financial and operational performance
- Ensure overall coordination and functioning of all system operation and commercial operations in business unit and undertaking.
- Translates the organization’s overall business performance goals into specific performance targets for the BU and outlines actions plans
- Develops strategic marketing plans to meet specified revenue targets set by the organization
Minimum qualifications
- 1st degree in Engineering, Business Administration or any related field
- A master’s degree in Business (ideally with a concentration in general management) is required
- At least 18 years’ post-graduation experience with at least 5 years in a senior management role
- Membership of a professional body in the Engineering and Marketing industry is an added advantage
General Job Application Requirements for IKEDC 2018
Technical Competencies
- Deep knowledge of Power Industry
- Strong understanding of the business of I.E and related businesses in the electricity sector.
- Strategic planning and Business Development (services and products)
- Strong Business & Financial Acumen (including
- risk management)
- Excellent knowledge of management and commercial principles
Behavioral Competencies
- Excellent interpersonal and communication skills
- Ability to effectively and persuasively present information to top management, customers, and employees
- Demonstrate proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)
How To Apply for Ikeja Electricity Distribution Company (IKEDC) Recruitment 2018
Interested and qualified candidates should:
Click here to apply
Closing Date for IKEDC 2018 Recruitment
Application Deadline 22nd November, 2018.
Job Title: HR Operations Specialist
Location: Lagos
Reporting To: Head Employee Relations
Job Type: Full time
Role Purpose
- Conceptualizes new employee welfare initiatives and think of ways of implementing and monitoring them
Responsibilities
- Develops curriculums and training classes on harassment, discrimination and/or other related topics for deployment to employees.
- Responsible for managing Records Management Policy and all employee document storage or archival procedures in Employee Relations.
- Interprets and provides guidance on HR policies, practices, and procedures.
- Oversees the documentation of new hires and confirmation processing; observing trends, gaps and proffering solutions for process improvement.
Behavioral Competencies:
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
How To Apply for Ikeja Electricity Distribution Company (IKEDC) Recruitment 2018
Interested and qualified candidates should:
Click here to apply
Closing Date for IKEDC 2018 Recruitment
Application Deadline 22nd November, 2018.
Job Title: Contact Centre Manager
Location: Lagos
Reporting To: Head Customer Care
Job Type: Full time
Role Purpose
Responsible for managing day-day operations of the contact centre and its agents in line with standard best practices.
Responsibilities
- Meet monthly key Contact Centre performance goals for customer satisfaction, quality, productivity and other performance metrics.
- Monitor and evaluate agent daily performance, including calls, emails, Live-chat and all social media interactions, after- work monitoring, review productivity and attendance reports as well as coach staff members to improve performance.
- Ensure that the Contact Centre Operations are in line with best practice by ensuring that agents maintains set standards, documenting breaches and providing feedback to management.
Minimum qualifications
- Relevant Bachelor Degree in any relevant field
- Minimum of 5-7 years relevant work experience supervising a Contact Centre
Technical Competencies
- Ability to communicate professionally via other platforms (Email, Live-chat & Social Media)
- Good working knowledge of several customer interaction platforms.
- Hands on experience with several Telephony applications (Avaya, Digium, Switchvox, etc.)
- Proficiency in the use of the Microsoft office Suite.
- Customer centric skills
- Trouble shooting skills
- Excellent Analytical skills for reporting
- Superior Call handling skills
- Excellent Writing skills with competence in drafting responses, communiques and feedbacks.
Behavioral Competencies
- Good mentorship skills
- Good Leadership skills
- Ability to coordinate diverse teams
- Ability to relate professionally with customers, colleagues and other stakeholders
- Basic understanding of at least 2 local dialects.
How To Apply for Ikeja Electricity Distribution Company (IKEDC) Recruitment 2018
Interested and qualified candidates should:
Click here to apply
Closing Date for IKEDC 2018 Recruitment
Application Deadline 22nd November, 2018.
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