Proxynet Communications Limited Recruitment for Customer Service Executive – Apply Here

Proxynet Communications Limited Recruitment – The position of Customer Service Executive is open for recruitment at Proxynet Communications Limited for qualified and suitable candidates. Interested persons should kindly apply below.

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security/disaster recovery Solution, and Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil, and blue-chip sectors in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lagos

Job Description

• We need an experienced, responsible and trustworthy individual to fill the role of a Customer Service Officer (Front Desk)
• Only Female and must reside in Lagos

Roles/Responsibilities

• Greet guests and provide them with superb customer service.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize, and forward emails.
• Maintain records and files.
• Ensure the reception is neat, presentable, and equipped with all the necessary supplies
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.

Qualifications and Requirements

• B.Sc Degree in any discipline. Customer Service certification would be an added advantage
• Must have 4 to 5 years of working experience.
• Proven customer support experience
• Track record of over-achieving quota
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Good Computer Skills
• Must reside in Lagos and on the Mainland
• Strong phone contact handling skills and active listening
• Good Social Media Management Skills
• Good Use of Office Package
• Familiar with CRM systems and practices

How to Apply

Interested and qualified candidates should forward their CV to: recruitment@proxynetgroup.com using the Job Title as the subject of the email

Application Deadline 

19th January, 2023.