Interswitch Group Recruitment for Business Development Executive – Interswitch Group is currently recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply successfully.
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
We are recruiting to fill the position below:
Job Title: Business Development Executive
Location: Lagos
Job Type: Permanent
Department: Purepay – Transaction Switching & Payment Processing
Job Description
- To support the growth of the business by identifying and engaging potential customers and managing existing relationships to promote the adoption and sale of Purepay products and services.
Roles/Responsibilities
- Provides excellent and customer-focused sales and account management activities for designated customers and products:
- Develops and maintains strong relationships with key customers by utilizing products
- Proactively liaises with customers for feedback on services rendered and ensures that issues are promptly escalated and/or addressed
- Communicates customer requirements to the Operations and Project team and work with them to ensure that products are delivered to customer requirements and in line with agreed terms
- Ensure MOUs, NDAs, SLAs, OLAs are created by the Contract management team for onward transmission to the Legal team for the purpose of closing a sale or developing new business
- Reviews legal documentation with prospective partners or customers for the purpose of closing a sale or developing new business
- Responds to customer requests for advice on Switching and Processing queries
- Uses the CRM platform to evaluate leads and track sales and revenue growth
- Assists in or produce business case documents for new product or service offerings development
- Develops proposals in response to requests for proposals (RFPs), deliver sales presentations, conduct seminars, and participate in meetings with clients and external vendors or advisors
- For a new business that is acquired, works with relevant Interswitch teams/colleagues to support customers through the transition from project completion to transaction generation
- Monitors activities of the team to ensure sales and service targets are achieved
Market Research:
- Performs market research and analysis and monitors the external and internal environment for the development of new market segments
- Assists in developing an evaluation process to gain feedback from customers and providing market feedback to the Head, Transaction Growth & Expansion to meet market demands and generate product development ideas
- Keeps abreast of trends and developments in payment technology, products practices, and operations
Account Management:
- Receives feedback from customers for improvement of products and services
- Post-sales engagement: visiting customers to discuss how to improve services
- Builds relationships that are of value with the customers
Competitor Analysis:
- Learns what the competition is doing in terms of customer pricing, experience in the local market, alliances, credibility, etc
- Responsible for documenting and maintaining for the division the findings of our competitor analysis
- Organizes quarterly reviews of the competitor analysis with the Service management team
Operational/ Admin Responsibilities:
- Prepares and submits periodic reports to the Group Head Business Development, Purepay on the activities of the team for management decision making such as customer engagement reports, and sales reports (lead generation, actual vs targets, etc)
- Handles all customer or partner inquiries.
Qualifications and Requirements
- University First Degree in Business Administration, Sales, and Marketing, or any Finance related field
- A Master’s in Business Administration or Public and International Affairs will be an added advantage
- At least 3 years experience in sales/business development to enable the job holder to deal with most situations and to advise others
Competences:
- Effective utilization of professional sales framework
- Effective utilization of CRM (opportunity visibility)
- Initiates Compelling Sales Conversations
- In-depth knowledge of the industry and its current events
- Manages Complexity
- Communicates Effectively
- Interpersonal Skills
- Plans and Aligns
- Builds Networks.
- Ensures Accountability
- Tech Savvy
- Customer Focus
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline
29th November 2022.