Green Africa Airways Limited Recruitment 2022/2023 Application Portal

Green Africa Airways Limited is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply successfully.

Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.

We are recruiting to fill the position below:

Job Title: Ticketing & Reservation Agent

Locations: Abuja and Lagos

Job Responsibilities

• Book reservations and issue tickets to clients
• Book reservations and issue tickets to clients
• Plan route and compute ticket cost, using schedules and computer
• Make ticket booking, quote fare, and send to direct customers by email
• Prepare and forward daily sales report to the Ticketing & Reservation Supervisor at every close of shift
• Answer inquiries regarding information such as schedules, accommodations, procedures and policies.

Skill

• Communication.

Interested and qualified candidates should: Click here to apply online

Job Title: Duty Officer

Location: Lagos
Experience Level: Professional

Job Responsibilities

• Resolution of Customer problems and ensuring that passengers’ needs are met adequately.
• Provide Duty manager with daily, weekly, and monthly reports by required timeframes.
• Ensure all passengers are handled in a professional manner.
• Makes timely decisions on ticketing/check-in issues that may impinge on OTP of all flights.
• Ensure check-in agents are adequately briefed on new changes in ticketing.
• Assisting Customer Service Agents/Leads in their interactions with passengers and intervening to provide support where necessary.
• Always seek to secure Customer Loyalty by providing exceptional service.
• Supervising flight arrivals and departures and all the activities of customer service agents/leads and ensuring decisions are made Authorising excess luggage charges, ticket change fees etc.
• Responding to communication and requests and following up on lost and found and service recovery issues.

Qualifications and Requirements

• Candidates should have a Bachelor’s Degree or HND or relevant certification.
• Minimum of 3 years of relevant experience including at least 2 years airport experience.
• Good spoken and written English (Report writing skill).
• Proficient in the use of GoNow and Sky Speed software
• Knowledge of Passenger Handling and gate processes
• Understanding of Baggage Handling and Dangerous goods
• Good knowledge of Passenger Services gate procedures and relevant Airport Alerts, updates and company procedures.

Competencies

• Good Reporting Skills.
• Duty Rostering.
• Excellent Communication skills.
• Baggage Handling.
• Departure control system.

Interested and qualified candidates should: Click here to apply online

Application Closing Date

Not Specified.

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