Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
We are recruiting to fill the positions below:
Job Title: Head, Digital Content and Innovations
Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior
Purpose of the Job (Brief)
- To grow VAS Content revenues and VAS Content customer adoption.
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Responsibilities
- Establish revenue targets for the VAS team and apportion accountability accordingly to each direct report
- Ensure adequate reporting on revenues and initiatives are in place as expected
- Manage, monitor & track all VAS revenues providing an overall view of performance of each VAS verticals
- Segment and target VAS according to specific customer breakdowns in line with CSD and Voice
- Support Networks & IT (where applicable) or third parties in dimensioning for all such platforms
- Ensure proper and professional stakeholder management
- In conjunction with CMO & COO, decide on strategic partnerships and services to advance VAS revenues and innovations
- Hold regular review sessions with key WASPs in order to grow revenues and solidify partnerships – with over thirty (30) major active relationships
- Manage relationship with company to ensure smooth two-way cascading of information
- Oversee relationship with Other Marketing Verticals (MARCOMs, U & R; BI, Acquisition; etc.); CSD; Finance (BRT, SCM, RA, etc.); Regulatory; Business Excellence; Networks; IT; Legal; PR; HR amongst others
- Revenue and cross vertical leadership responsibility of this role includes working with Vice Presidents and General Managers in IT, Network, Finance and CSD.
- Establish revenue targets for the Digital team and apportion accountability accordingly to each direct report
- Ensure adequate reporting on revenues and initiatives are in place as expected
- Manage, monitor & track all Digital revenues providing an overall view of performance of each Digital verticals
- Segment and target Digital according to specific customer breakdowns in line with customer Service and Voice Usage & Revenue
- Manage relationship with Nigerian Communications Commission (NCC) in collaboration with Regulatory team concerning WASP management
- In conjunction with CCO, decide on strategic partnerships and services to advance Digital revenues and innovations.
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Skills & Qualifications
- Minimum of First Degree in Marketing, Economics or IT. MBA from a recognized institute will be an advantage.
- At least 5 years Digital experience
- Preferably higher qualification and experience in Product Development; Innovation; Marketing
- Minimum of 10 years of experience in a Technology and/or Marketing Product Development background
Interested and qualified candidates should:
Click here to apply
Job Title: Lead, Business Analysis and Products
Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior
Job Purpose
- To support the growth of Airtel HBB (Home Broad Band ) Business through, Home Broadband Business Financial and Customer Analysis, KPI tracking and Reporting, Business Intelligence and Decision Support for HBB Business, Product Development, Base Management and U&R Campaign Management
Key Accountabilities
- Accuracy & timely preparation daily, weekly and Monthly Business Performance Tracking reports
- Accuracy & timely preparation of HBB CWN
- Accuracy & timely preparation on Weekly OOC and Monthly Business Reports
- Conceptualization and development of competitive HBB Acquisition Products and Offerings
- Conceptualization, development and launch of competitive HBB Bundle Offers
- Products Post Launch analysis and competitive benchmarking and differentiation
- Customer Base Analysis and Value Base improvement
- Customer Lifecycle Management
- Churn and Retention analysis and schemes
- Customer Value Management
- Business Intelligence Analysis and accuracy in reporting Business KPIs
- HBB BI Data analytics for Decision Support
- Deep Dive Analytics and Insights to support the growth of HBB Business
- Good Communication and collaborative skills
- Local & Group stakeholder engagement
Job Requirements
- First Degree in any of the Sciences
- Minimum 3 Years in Similar Role and level of responsibility preferably in the telecoms industry.
- Proficiency in MS Office
- Professional qualification/Certifications in Business Intelligence tools
- Strong Business Analytical Skills
- Strong Analytical Skills
- Strong Communication and Interpersonal Skills
- High level of commitment
- Result oriented and good analytical skills.
- Strong reporting skills
- Good communication skills
- Ownership and a positive can do spirit.
- High energy and a good team player.
- Attention to detail and the ability to translate data into usable business intelligence.
- Ability to multi-task in a fast paced environment with frequently changing priorities and to meet deadlines under pressure.
Interested and qualified candidates should:
Click here to apply
Job Title: Area Sales Manager, Lagos Region
Location: Lagos, Nigeria
Job type: Full-time
Purpose of the Job
- To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies.
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Roles and Responsibilities
- To ensure adequate availability of all recharge denominations in sub CP and retail points.
- To ensure channel partners are making stock available and distributing to their network of sub-CPs and retailers.
- To achieve ERC, RCV and E-pin target in agreed ratios.
- Constantly identify opportunities for driving activation and recharge sales within territory.
- Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.
- Effective management of direct activation teams and monitoring of CP bus activation activities.
- KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits
- Drive KYC inactivity to nil
- Other initiatives to increase GAD including new site launch
- Ensure activation of Quality GADs in assigned area.
- Develop and implement activities that will increase SONA in assigned area.
- Implementation of customer driven activities (product launches, town storms etc) in assigned area
- Drive voice and data business performance by implementation of revenue generating activities and initiatives in assigned territory.
- Ensure Channel branding and visibility.
- To recruit appropriate number of Retailers- RSOs, SSOs, ERCOs in line with scientific distribution requirements.
- Ensure constant CLS elimination.
- Develop subscriber acquisition and other marketing initiatives to drive revenue in CLS site locations.
- New Site Launch Plan and Distribution Preparedness.
- Effectively drive and manage target driven initiatives and projects
- Industry Awareness/Competition Intelligence.
Skills and Qualifications
- Bachelor’s Degree in Social Sciences, Marketing, Business Management, Engineering or Computer Science
- Master’s in Business Administration Or Management will be an advantage
- Project management qualification will be an advantage
- 3+ years of commercial/ business management experience
- Team leadership experience
- 3-5 years of relevant experience in Airtel products
- Computer literacy
- Sales knowledge
- Product/ Service development
- Product/ Service management
- Interpersonal skills
- Customer orientation.
Interested and qualified candidates should:
Click here to apply
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